Privacy policy

Click here for imprint
Click here for cookie consent settings
Jenoptik Data Protection Center

Introduction

You leave digital traces when you visit our website. Some of those traces may contain personally identifiable information, even if this is not practical or intentional for this website. The following pages inform you about what happens with your personal information when you visit our website.

As a general rule, you may use these pages without us being aware of your identity or trying to find out your identity: Personal information (“digital traces”) shared when visiting a website not only includes data such as your name and address that you may enter a contact form but also IP addresses. An IP address is the number of a computer (or smart phone, tablet, etc.) that identifies the computer on the Internet. The transmission of web pages over the Internet requires knowing the IP address of the computer accessing the website. However, we do not know or try to find out the user’s identity.

Controller and data protection officer

Visiting our website

When you access our website, your browser will automatically send information to our website server in the background. This information is saved temporarily in what is called a log file. As a general principle, we never fully record or save your IP address. Any information recorded or saved is abbreviated and thus anonymous.

The following information is stored automatically when you access our Website:

  • Browser type/version
  • Operating system used
  • Page previously accessed (referrer URL)
  • Host name of the accessing computer
  • Time of server request

We need this data because:

  • A smooth connection of the website must be ensured,
  • System security and stability must be assessed and controlled,
  • They are used for other administrative purposes.

Legal basis:

Art. 6 para. 1 p. 1 lit. f GDPR. Our legitimate interest is based on the above purposes for data collection.

Storage period:

14 days. Should there be any evidence of security problems, data will be stored for a longer period so the incident can be resolved.

Apart from this, we use so-called cookies on our website. Details are provided below in this privacy policy in the section on cookies.

Email

If you send us an email enquiry, we will save your contact information and the contents of the email and use both to process your inquiry. Please note that unencrypted emails are not sufficiently protected from being read, modified or deleted by third parties. If you do not want to take this risk, give us a call. We only use your data in emails until your inquiry has been processed.

Legal basis:

Art. 6 para. 1 p. 1 lit. f GDPR. Our legitimate interest is offering our website visitors an uncomplicated possibility of getting in touch.

Storage period:

The stored data is kept until the purpose of the processing ceases to apply and no statutory retention periods oppose deletion. The storage period is also assessed according to the statutory limitation periods, which, for example, according to §§195 ff. of the German Civil Code (BGB), are usually 3 years, but in certain cases can be up to 30 years.

Newsletter

If you subscribe to the newsletter on our website, we will process personal information such as your email address and your name based on the permission you have granted. We exclusively use these data to send you information about us and our products. For our newsletter, we use the services of a provider located in the European Union. With regard to the processing of personal data we have contractually obligated this provider to comply with the requirements of European data protection law.

The newsletter service offers ways to perform statistical analyses of data usage. This includes information about whether an email has been delivered to the recipient or whether the server rejected it.

You may unsubscribe from the newsletter at any time, by using the “Unsubscribe” link in the newsletter or by sending an email to: info(at)trioptics.com/us. Your data will then be deleted.

Legal basis:

Art. 6 para. 1 p. 1 lit. a GDPR.

Storage period:

Until the withdrawal of consent.

Bunny Fonts

We integrate bunny fonts from Bunny.net, BunnyWay d.o.o., Dunajska cesta 165, 1000 Ljubljana, Slovenia, into our website. Bunny fonts are only used by us in connection with the use of the GetResponse Sp. z .o.o. newsletter service. This enables us to make the website visually appealing without using third-party cookies.

When you visit our website, certain data, including personal data, is processed. The categories of data processed are: technical connection data of the server access (IP address, date, time, requested page, browser fingerprinting).

With regard to the transmission of your IP address and the associated setting of a cookie, we obtain your consent in accordance with Art. 6 para. 1 lit a GDPR in conjunction with § 25 TTDSG. You can revoke your consent to the setting of cookies at any time. Please note that the lawfulness of the processing of your personal data remains unaffected until the time of revocation. If you do not give your consent, the newsletter registration form will not be displayed.

The other data categories mentioned are of a technical nature and do not allow any conclusions to be drawn about your person.

The data is stored until you revoke your consent (cookie) or until the transmitted IP address is automatically deleted after seven days. The (other) technical connection data mentioned above is anonymous and may therefore be processed.

The transfer of data is based on the conclusion of a data processing agreement with GetResponse within the European Union.

Customer satisfaction survey

With this information, TRIOPTICS GmbH informs you about the collection and processing of personal data. TRIOPTICS GmbH (hereinafter also referred to as “we”/”us”) is the controller named below in Section 1 vis-à-vis the data subjects affected by our data processing (hereinafter also referred to as “you” or “user”). The information is provided on the basis of the provisions in Art. 13 of the GDPR.

This data protection information applies to personal data of persons who participate in a customer survey and who provide us with data for identification and response.

1. Controller

TRIOPTICS GmbH
Strandbaddamm 6, 22880 Wedel, Deutschland
info@trioptics.com
0049 (0) 4103 18006 0

Contact details of the data protection officer
SIKKER GmbH
c/o Frank Hillmer, Data Protection Officer
Kreuzstr. 10, 04103 Leipzig, Germany
info@sikker.de

2. Sources and types of personal data

For a customer satisfaction survey, we process personal data that we receive from our contractual and business partners, our customers (data subjects). Relevant personal data required for the customer satisfaction survey are surname, first name, company name and e-mail address.

3. Processing purposes and legal bases

We process the aforementioned personal data for the purpose of the customer satisfaction survey with the resulting associated processing operations.
The legal basis for this processing is your consent according to Art. 6 (1) lit. a GDPR.

4. Recipients of personal data

4.1. The personal data of the data subject will be passed on or transferred to third parties if this is necessary for the preparation and processing of the customer satisfaction survey or other business activities or for the fulfillment of legal obligations, in particular tax or social security obligations. These may be, for example, IT service providers and shipping service providers.

4.2. If it is necessary to clarify or prosecute unlawful or abusive incidents, personal data will be forwarded to our legal advisors, the law enforcement authorities and, if necessary, to aggrieved third parties. However, this only happens if there are concrete indications of unlawful or abusive behavior. Data may also be passed on, if this serves to enforce contractual regulations between us and our contractual and business partners.

4.3. We are also legally obliged to provide information to certain public authorities on request. These are primarily law enforcement authorities and authorities that prosecute administrative offenses subject to fines.

4.4. If it is necessary for the processing of your request, or for the conclusion or execution of a contractual or business relationship with you, as well as in the case of centralized or outsourced corporate functions, your data may be passed on to companies affiliated with us for the fulfillment of the above-mentioned purposes. Occasionally, we rely on external service providers, such as IT service providers, that may be located outside the EU or EEA to fulfill the purposes described in this data protection information. In such cases, information may be transferred to these companies to enable them to process the data. In case of such entities outside the EU or the EEA, we ensure an adequate level of data protection, for example by concluding appropriate agreements with the data recipient or by complying with adequacy decisions of the European Commission.

4.5. As part of the advancement of our business, the structure of our company may develop by changing its legal form or by founding, buying or selling subsidiaries, parts of the company or components. In such transactions, customer information is passed on together with the part of the company being transferred. Whenever personal data is transferred to third parties to the extent prescribed, we ensure that this is done in accordance with this data protection information and the relevant data protection legislation.

5. Duration of processing

We process your personal data for the duration of the survey and evaluation and will delete your personal data after the end of the respective procedure, within a period of three years after the end of the respective calendar year.

6. Rights of the data subject

If we collect personal data from you, as a data subject, you have the following rights:

6.1. Right of access
You can request information in accordance with Art. 15 GDPR about your personal data that we process.

6.2. Right to rectification
If the information concerning you is not (or no longer) correct, you can request a correction in accordance with Art. 16 GDPR. If your data is incomplete, you can request that it be completed.

6.3. Right to erasure
You can request the deletion of your personal data under the conditions of Art. 17 GDPR.

6.4. Right to restriction of processing
You have the right to request the restriction of the processing of your personal data (“blocking”) in the cases set out in Art. 18 GDPR.

6.5. Right to complain
If you believe that the processing of your personal data violates data protection law, you have the right to lodge a complaint with a data protection supervisory authority of your choice in accordance with Art. 77 (1) GDPR.

6.6. Right to object
You have the right to object on the special grounds of Art. 21 (1) GDPR. We will inform you about this in section 7.

6.7. Right to data portability
If you have provided us with personal data in accordance with Art. 20 (1) GDPR, you have the right to have data, that we process automatically on the basis of your consent or in fulfillment of a contract, handed over to yourself or to third parties in a structured, common and machine-readable format.

6.8. Automated decision-making and profiling
We do not use automated decision-making, including profiling, in accordance with Art. 4 (4) and Art. 22 GDPR.

7. Revocation of consent

If the processing of personal data by us is based on the consent of the data subject, the data subject has the right to withdraw their consent at any time by means of a declaration to us. The withdrawal of consent shall not affect the lawfulness of processing based on consent before this withdrawal. We will inform the data subject of this before consent is given.

8. Obligation to provide

The provision of your data is not required by law, but is necessary for the processing of your request, here for the purpose of the evaluation of the customer satisfaction survey that can be assigned to you.

9. Changes to this data protection information

This data protection information does not require the consent of the data subject and is subject to regular review regarding any need for amendment. The previous version will be archived by us, if it is replaced by a new version.
The further development of our company may also affect the handling of personal data. We therefore reserve the right to amend this data protection information in the future within the extent of the applicable data protection laws and, if necessary, to adapt it to modified data processing realities. We will inform you separately of any significant changes in content.

Contact forms

We provide several contact forms on our pages, which you can use to send us general inquiries and service requests, as well as announce returns. We collect the data you can see in the respective form. The information marked with an asterisk is mandatory and we cannot process your request without it. Your information will only be stored by us to process your request and in case of follow-up questions. Trioptics USA uses the Hubspot software for processing inquiries. If you contact us from Germany via the contact form on our US pages, your data will be processed on American servers. For this, we need your consent, which we obtain under the contact form on the American pages. The same applies to inquiries from other EU countries. If the data is transferred to the USA, we would like to point out that there is a theoretical risk that your data may be processed by US authorities for control and monitoring purposes, without you possibly having any legal remedies.

Legal basis:
Art. 6 para. 1 p. 1 lit f GDPR. Our legitimate interest is offering our website visitors an uncomplicated possibility to contact us. (EU).
Art. 6 para. 1 p. 1 lit. a GDPR. For requests from the EU via the American sites, your consent is the legal basis (USA).

Storage period:
The stored data is kept until the purpose of the processing ceases to apply and no statutory retention periods oppose deletion. The storage period is also assessed according to the statutory limitation periods, which, for example, according to §§195 ff. of the German Civil Code (BGB), are usually 3 years, but in certain cases can be up to 30 years.

Disclosure of Data

We generally do not disclose your data that we receive when you visit our pages to third parties.

Exception from this principle may be made and your data disclosed if:

  • You have given us your consent (Art. 6 para. 1 p. 1 lit. a GDPR),
  • Disclosure is necessary for us because we would like to assert legal claims and have no reason to assume that you have an overriding legitimate interest in the non-disclosure of your data (Art. 6 sentence 1 p. 1 lit. f GDPR),
  • We have disclose your data because we are required to do so by law (Art. 6 para. 1 p. 1 lit. c GDPR).

Cookies

Cookies or cookie-like technologies are text files that are stored locally in the cache of your internet browser. The next time you visit our website with the same end device, the information stored in cookies is sent back. Through the stored and returned information, the respective website recognises that you have already called up and visited it with the browser of your end device.

We use cookies that are technically necessary for the operation of this website. In addition, we also use cookies that are only used for advertising and analysis purposes. For the latter, we require your consent. You can give us this consent in the cookie menu that appears when you call up the page. Any consent you give there applies both to the possibility of setting and using the cookie and to the subsequent processing of your personal data.

Legal basis:

If cookies are used in the context of data processing, the storage of information in the end user’s terminal equipment or the access to information already stored in the end user’s terminal equipment is carried out in accordance with § 25 para. 1 TTDPA in conjunction with Art. 6 (1) lit. a GDPR and further data processing in accordance with Art. 6 (1) GDPR.

If the use of cookies is absolutely necessary, this is carried out on the basis of § 25 para. 2 TTDPA and the further data processing in accordance with Art. 6 para. 1 GDPR.

The further processing of personal data for the site operation of technically necessary cookies is based on Art. 6 para. 1 p. 1 lit. f GDPR.

The further processing of personal data for the operation of technically unnecessary cookies is based on Art. 6 para. 1 sentence 1 lit. a GDPR.

An overview of the cookies used, descriptions of the purposes of the cookies as well as supplementary information can be found in our

Cookie consent solution

When visiting our website for the first time and then at any time, you can accept or reject individual or all cookies separately in our cookie consent solution by placing a green tick next to the respective cookie or removing it and then clicking on “Save settings”.

The settings you make in the cookie consent solution are only saved on the respective computer or mobile device. You will therefore have to make them again if you delete your browsing history or use a different device or internet browser.

eTracker

This website uses etracker to analyse usage data, a service of etracker GmbH (Erste Brunnenstraße 1, 20459 Hamburg, Germany). Etracker does not use cookies for web analysis by default. Insofar as analysis and optimisation cookies are used, we obtain your explicit consent separately in advance. If this is the case and you consent, cookies will be used to enable a statistical coverage analysis of this website, a measurement of the success of our online marketing measures as well as test procedures, e.g. to test and optimise different versions of our online offer or its components.

The data generated with etracker is processed and stored by etracker on our behalf exclusively in Germany and is therefore subject to the strict German and European data protection laws and standards. Etracker has been independently audited, certified and awarded the ePrivacyseal, a data protection seal of approval in this regard. Since the privacy of our visitors is important to us, data that may allow a reference to an individual person, such as the IP address, login or device identifiers, are anonymised or pseudonymised as soon as possible. No other use is made of the data, nor is it merged with other data or passed on to third parties.

Legal basis:

Art. 6 para. 1 lit. f GDPR. Our legitimate interest is the optimisation of our online offer and our web presence.

As far as you consented to the usage of cookies, legal basis is:

Art. 6 para. 1 lit. a GDPR

You can object to the aforementioned data processing at any time, or withdraw your consent with future effect. The objection as well as the withdrawal of consent have no adverse consequences. Change consent.

Further information on data protection at etracker can be found here.

Google Ads

We use Google Ads Conversion, a service provided by Google (Google Ireland Limited, Gordon House, Barrow Street, Dublin 4., Ireland), to draw attention to our offers on external websites with the help of “Google Ads”. We can determine how successful the individual advertising measures are, are enabled show you advertising that is of interest to you and make our website more interesting for you.

Google Ads are delivered by Google via so-called “Ad Servers”. For this purpose, we use ad server cookies, which measure certain values, e.g. display of ads or clicks. If you access our website via Google Ads, a cookie is stored by Google Ads on your end device. These cookies are usually valid for 30 days. With the help of these cookies, Google can recognize your internet browser. If a user has visited certain pages of the website of Ads customers within the last 30 days, Google and the customers can recognize that the user clicked on the ad and was redirected to this page. Each Ads customer receives a different cookie in the process.

We ourselves do not collect or process any personal data by way of Google Ads. We only receive statistical evaluations from Google and can thus better assess the effect and efficiency of our advertising. A reference to you as a person is not possible for us. We would like to link the data with Google Analytics and the results generated there and evaluate them together.

Your browser automatically establishes a direct connection with Google’s server. We have no influence on the scope and further processing of your data. You can obtain information on this at http://www.google.com/intl/de/policies/privacy and https://services.google.com/sitestats/de.html. To our knowledge, Google receives the information that you have called up our website or clicked on one of our advertisements. If you are registered with a Google service, Google can also assign the visit to your account. In addition, Google may receive knowledge of your IP address.

If you would like to prevent tracking, you can do this, for example, in the cookie settings (you may then not be able to use all the functions of the offer) or by setting your browser software accordingly or installing the plug-in provided by Google at https://www.google.com/settings/ads/plugin.

Legal basis: Art. 6 para. 1 lit. a GDPR

Storage period: Up to 180 days

YouTube

Videos from the video platform YouTube (YouTube LLC, 901 Cherry Avenue, San Bruno, CA 94066, USA) are embedded on our website. YouTube is represented by Google Ireland Limited Gordon House, Barrow Street Dublin 4.

We use a “two-click solution”. This means that when you visit the corresponding sub-page of our website, no personal data is passed on to the provider of the service. However, we offer you the option of activating the service of the provider via a button, which results in a direct data transfer. Only when you activate the service does the provider receive the information that you have accessed the corresponding sub-page of our website. This is done via a cookie, which is only set with your express consent in accordance with § 25 para. 1 TTDPA.

By activating the service, your personal data is transmitted to the respective provider, stored there and further processed. We have no influence on this processing. We would like to point out that your personal data will be processed by the provider in the USA for additional purposes (including analysis and marketing) beyond the provision of the service.

The level of data protection in the USA does not generally correspond to the level of protection in the EU, as, among other things, government authorities may have far-reaching access options and enforcement of your data subject rights cannot be guaranteed. Although the providers have made partial contractual commitments to us to ensure a level of protection comparable to that in the EU, it cannot be ruled out that this will not be achieved in individual cases due to conflicting requirements of US law.

Information on which data is processed by Google and for which purposes can be found in Google’s privacy policy:

https://policies.google.com/privacy?hl=en&gl=de#infocollect

We have no influence on the nature and extent of the data collected by Google the data processed, the way in which they are processed and used, or the disclosure of this data to third parties. Nor do we have any effective means of control in this respect.

Further information on data protection and the cookies used can be found on the Internet at https://policies.google.com/privacy?hl=en&gl=de. There you will also find further information on your rights and setting options to protect your privacy.

The legal basis for the processing of personal data within our sphere of influence is Art. 6 para. 1 lit. a GDPR

Corporate Design Guide

Behind a login area, we offer a corporate design guide on our site to ensure consistent corporate communication.

For the purpose of identity verification and access, we store personal names, the corresponding company name, the e-mail address and the login password. For processing, we use service providers to whom the collected data is passed on. This will be done in compliance with applicable legal regulations, particularly with the EU General Data Protection Regulation and the German Federal Data Protection Act.

Legal basis: Art. 6 para. 1 p. 1 lit. a GDPR. Consent with first login.

Storage period: The stored data will be deleted after registration runs out.

Video surveillance on the company premises

Your rights in relation to your data

The EU General Data Protection Regulation (GDPR) gives you the following rights in relation to your data:

  • According to Art. 15 GDPR, you may request information about any data we process about you.
  • If we have incorrect or incomplete data about you, you can demand rectification (Art. 16 GDPR).
  • You can also request the erasure of your data (Art. 17 GDPR). However, there may be cases in which we are not allowed or not required to erase your data despite your request. If you request us to erase this data, we will check whether such reasons exist. If not, we will erase your data.
  • In some cases, an alternative to deleting your data is to restrict the processing of your personal information (Art. 18 GDPR). Here, too, we request that you inform us how you would like to proceed. We will then review the applicable legal provisions and find a way that balances your and our interests.
  • You have the right to receive personal data concerning you in a structured, commonly used and machine-readable format (Art. 20 GDPR).
  • You have the right not to be subject to a decision based solely on automated processing – including profiling – except in cases mentioned in Art. 22 GDPR. Decision-making based exclusively on automated processing – including profiling – does not take place.
  • If you believe that we are not complying with the data protection requirements for the processing of your data on these websites, you can complain to a data protection supervisory authority. You can find a list of all European data protection supervisory authorities here: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html
  • You may withdraw your consent to the processing of your personal data at any time with future effect. However, the lawfulness of the processing carried out until the withdrawal is not affected by this (Art. 7 para. 3 p. 1 GDPR).

LinkedIn Ads, LinkedIn Analytics and LinkedIn Marketing Solutions 

We use the services of LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland (“LinkedIn”). As part of these services, LinkedIn collects and stores user data in pseudonymous profiles to enable statistical analysis of website usage and the reach of advertisements as well as interest-based advertising on our website and on LinkedIn and LinkedIn partner sites. If you are a user of LinkedIn, LinkedIn may also merge the data with your user account. With LinkedIn Marketing Solutions, LinkedIn transmits personal data to us using a form (so-called LinkedIn Lead Gen Forms). Lead Gen Forms are forms already pre-filled with LinkedIn profile data that allow members to submit your data, which is publicly visible on the network, with just a few clicks. Requests generated through the forms are passed directly to a lead management or CRM tool, e.g. HubSpot. We have no influence on the data processing by LinkedIn. LinkedIn transmits data to the USA for further proocessing. The transfer is based on the standard contractual clauses of the EU. LinkedIn also uses cookies to collect data.

Legal basis of processing for marketing purposes:

Art. 6 para. 1 lit. a GDPR.

Legal basis for statistical analyses:

Art. 6 para. 1 lit. f GDPR. Through the analytics function, we improve the reach and presentation of our business and offerings. This serves our business purposes.

A revocation can be made at any time via this Link .

You can also disable cookies and the associated data collection via the following websites:

  • www.linkedin.com/psettings/guest-controls
  • optout.aboutads.info
  • www.youronlinechoices.com/de/praferenzmanagement/

The deactivation is usually stored by means of a cookie. It must therefore be renewed when you delete the cookies. In addition, the deactivation must be made separately for each browser or device.

Data storage period:

After 90 days, the data is automatically deleted by LinkedIn. You can find more information on data protection in the context of the LinkedIn services at www.linkedin.com/legal/privacy-policy.

Right to object

We have repeatedly mentioned our “legitimate interests” in this data privacy statement that allow us to use your data on this website. If we process your data based on our “legitimate interest,” you can object to this processing of your data (article 21 GDPR). You must, however, provide reasons for your objection that “are due to your special personal situation,” according to the regulation mentioned.

If you would like to exercise your right to object, sending an email to info(at)trioptics.com/us is sufficient. We will then review your request and contact you with the result. You may also contact the above address if you have any questions about this data privacy statement or about data protection at TRIOPTICS.

Status of the Privacy Policy

Data privacy statement status: April 2024. This data privacy statement will be revised and updated on a regular basis when required.